Below are some resources from the state and local health departments and the CDC for your reference. While the information often refers to pandemic flu, the content is equally appropriate for any community outbreaks of COVID-19.

Updated Interim Guidance for End of Academic Year Celebrations during Covid-19

Updated Travel Advisory April 1, 2021

Protecting Yourself from Respiratory Illness: 

CDC Information Page: 

NYS Department of Health:

Madison County Health Department:

Oneida County Health Department: 

The New York State Department of Health has also set up a Coronavirus Hotline: 1 888-364-3065 if you have any questions or need additional information.

Madison County COVID-19 FAQ

BrainPop Information for Students:

Parent's Guide to Healthy Conversations During Coronavirus Outbreak 

Catholic Charities are willing to help families in need of essential items (milk, egg, butter, baby items, hygiene supplies, etc). The family must call 315-363-5274, ext. 2421
A plan will be made with the family of what items are needed.
A time will be scheduled for pick up.
The family/contact person must come at their scheduled time to pick up.

Visit to review a list of food pantries in Cayuga, Cortland, Madison, Oneida, Onondaga, and Oswego Counties. 

Health Insurance: 
New York State of Health has opened a special enrollment period for individuals who may have experienced a loss of coverage due to COVID-19 through May 15th. You may qualify for Medicaid, the Essential Plan, Child Health Plus, or subsidized Qualified Health Plan coverage. Visit NY State of Health or call at 1-855-355-5777. Application process: For assistance contact ACR Health at 315-475-2430 or use the NY State of Health online tool to Find Broker/Navigator in your area. ***You must apply within 60 days of losing coverage.

Unemployment Benefits: NYS has launched a new unemployment program titled Pandemic Unemployment Assistance (PUA) which provides unemployment benefits for individuals who are ineligible for traditional unemployment insurance. Pandemic Unemployment Assistance  has more information on who qualifies.


NYS Multiple Systems Navigator Access health, education, human service and disability information on one easy website. Information on supports from multiple child and family serving systems.

The Council on Children and Families
(the Council) coordinates New York's health, education and human services systems to provide more effective systems of care for children and families. The Parent Portal services as a one-stop, digital parent portal for information on parenting, child care options, concerns about child development and how to talk and work together with your child’s teachers. has created this resource to make the health crisis easier to manage. Understood will be providing updates on issues that impact learning, special education, talking with kids, and the workplace.

State/National Hotlines 
New York State Domestic Violence and Sexual Assault Hotline: call 1-800-942-6906 or text 844-997-2121 available 24/7 
Prevent Child Abuse New York The Helpline at 1-(800) CHILDREN or 1-(800)-244-3736 is an information and referral line that can help direct you to the services you need. It is free, confidential and multilingual. 
COVID-19 Emotional Support Helpline You can call the Emotional Support Helpline for help with anxiety, stress, depression, trauma, and grief. or 1-844-863-9314 
National Suicide Prevention Lifeline People may text GOT5 to 741741 for Crisis Text Line or call the National Suicide Prevention Lifeline at 1 (800) 273-TALK.

Madison County
Liberty Resources Help Restore Hope Center 24 hour domestic violence hotline 1-855-966-9723, Madison & Chenango Counties.

  • Oneida-Herkimer-Madison Child Care Resource Center at 315-223-7850 extension 222 or email  
  • Senior meals- Madison County Office for the Aging (315)697-5700